Getting Started

Questions

1. I received an email telling me my account was activated. Now what?
2. I need help entering my information
3. What is the Genealogy Browser™?
4. How do I start Genealogy Browser™?
5. What if I don't have all of the information for an ancestor?
6. What is a group? How do I create one? How do I join one?

Answers

Getting Started FAQ

1. I received an email telling me my account was activated. Now what?

   Once you have received your Member Account notification, you can login to your account and start using the Genealogy BrowserT.
   
   Start by going to the OneGreatFamily home page. Click on 'login' in the top right corner. Enter your username and password. Click on 'login.' If you are taken to a page called the Family Dashboard, you have successfully logged in. Click on the second box that says 'Advanced Tree Editor (Genealogy BrowserT).'. This will launch our Genealogy BrowserT software.  If this is your first time launching the Genealogy BrowserT, you will be asked to download our software. If you are not able to launch Genealogy BrowserT, please make sure that your computer is compatible with Genealogy BrowserT. If you are using Mozilla Firefox or Netscape, be sure to install the plug-in.

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2. I need help entering my information

   If you are in need of help when learning how to enter your information, please login to onegreatfamily.com and click on the 'more' tab. Find the headings 'Brief Videos' and 'In Depth Tutorials.' There are 4 short videos listed beneath 'Brief Videos' and 2 longer versions listed under 'In Depth Tutorials.' Click on the link for the video you would like to watch. If you still have further questions, you can contact us by clicking here

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   In addition, the "Get Started" tab has even more quick videos on specific topics that can help you accomplish the tasks you are trying to accomplish.

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3. What is the Genealogy Browser™?

   Genealogy Browser is unique to OneGreatFamily. Genealogy Browser is our software that allows you to enter your family history information, starting with yourself and working backwards in time. Then the Genealogy Browser will search the family tree database that contains more than 250 million individuals that have been submitted to OneGreatFamily to see what additional information it can find on your family.

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4. How do I start Genealogy Browser™?

   You can start Genealogy Browser by first going to the OneGreatFamily home page

   . Click on 'login' in the top right corner. Enter your username and password. Click on 'login.' If you are taken to a page called the Family Dashboard, you have successfully logged in. Navigate to the "Family Tree" tab and click on the blue 'Genealogy Browser' button. This will launch our Genealogy Browser software.  If this is your first time launching the Genealogy Browser, you will be asked to download our software. If you are not able to launch Genealogy Browser, please make sure that your computer is compatible with Genealogy Browser. If you are using Firefox or Chrome, you may need to install a plug-in or extension before you can launch the Genealogy Browser.

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5. What if I don't have all of the information for an ancestor?

   Even if you do not have all of the information for an ancestor, that record will still be checked for matches. The more information you put in, the better your chances are for matches. Just enter as much information as you already know. Leave out information you do not know. For example, if I know my ancestor Mary Atworth was born in Michigan, but I do not know the date, I would enter Michigan in the place field, and I would leave the date field blank.  Entering the word "unknown" or entering a ? will prevent our system from finding matches for you. Just leave the space blank if you do not know the information. Once you have entered your information our system will continually search for matches for you.

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6. What is a group? How do I create one? How do I join one?

   A group, or a OneGreatFamily Family Group, is your access point to the genealogy in OneGreatFamily. You can join a previously made group or create your own. A group is automatically created for you in order for you to view your genealogy in Genealogy BrowserT.
   
   Follow these steps to create a new group. Go to onegreatfamily.com. Login with your username and password. On your Dashboard, click on the tab labeled 'More.' Find the section with the heading 'Groups.' Under that heading, click on the link 'Create Group.' You will be asked to set up a name and password for the new group. Enter the Group Name and Password, then click on 'submit.' When you create a new group, you automatically become the administrator to that group. Whoever you invite into your group can view, edit, and add to any genealogy in your group.
   
   If someone has invited you to their group by email, and you would like to join that group, follow these steps. Go to onegreatfamily.com. Login with your username and password. On your Dashboard, click on the tab labeled 'More.' Find the section with the heading 'Groups.' Under that heading, click on the link 'Join Group.' Type in the group name and password of the group that you have been invited to. These appear in the invitation email you received. Note: You must be a registered member of OneGreatFamily to join a group.
   
   To invite others to join your group, follow these steps. Go to onegreatfamily.com. Login with your username and password. On your Dashboard, click on the tab labeled 'More.' Find the section with the heading 'Groups.' Under that heading, click on the link 'Invite others to join your group.' You will be asked to enter the name and email address of each person you would like to invite. Enter that information, and then hit 'send' at the bottom.

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